Australia & New Zealand Specialist

Elizabeth Michalski - travel agent

asta-logoMy passion is travel and to inspire others to love it as much as I do. I have had the privilege of living in Australia and traveled extensively in both – doing a lot of driving in both. I am a travel specialist who has educated knowledge of these two amazing countries as well as first hand travel experience. YTC Travel can arrange a memorable Custom Australia New Zealand Tour or Escorted group Australia New Zealand Tour. Why not leave the hassle and headache of making travel arrangements to a professional travel specialist? Always remember that unlike internet bookings, you will always have a live person behind your booking – to answer questions and help, in case there are any unexpected surprises, before and during your vacation experience!

Happy Travels,
Elizabeth Michalski, C.T.C

Professional Affiliations:

  • ASTA member
  • Australia Specialist
  • New Zealand Specialist
  • Certified Travel Counselor (CTC)

Travel Agency Details:

  • YTC Travel
  • Address: 25127 Riverdale St., Dearborn, MI 48124
  • Phone: 877-563-5371 OR 1-313-515-1571
  • Email:
  • Open: Sun – Thur. EST. 8:00am to 11:00pm. Fri: 8:00am – 5:00pm. Closed Sat.

“10 reasons to work with a Travel Agent”

1. Travel agents are knowledgeable experts.

First and most importantly, travel agents provide knowledge and expertise that has taken them years to collect. This consultative experience with travel agents is incredibly valuable to consumers because it allows them to combine their own research with the expertise of their trusted travel agent and ultimately feel very confident in their final decision.

2. Travelers are frustrated with online travel agencies.

Consumers are wising up. Online travel agencies (OTAs) often advertise one price and then tack on fees and other hidden charges, or restrictions and blackout dates in the fine print. And there is so much information out there – so many brands and new products – that the research is overwhelming. Among travelers who regularly seek information from an OTA when planning a vacation, only 13% were typically booking their reservations on OTA sites even in 2015, according to MMGY Global, compared to 36% in 2014.

3. One stop point of contact.

For a complex itinerary which includes more than just your hotel and airfare a travel agent is valuable asset. For example when traveling independently (to save money) to Australia & New Zealand for 2 weeks you’ll have a number of  flights, airport transfers, accommodations and sightseeing excursions that need booking. Instead of having to contact each and every hotel, airline, tour operator, your travel agent will do that for you and they’ll be your one point of contact. Prior to departure you’ll receive just one set of documents will all the necessary documents required for your air/land arrangements. Couldn’t be any easier.

4. Better customer service.

While OTAs have call centers to assist customers with basic site navigation, they offer little further support. Travel agents help during the booking process and stay with you to make sure all goes right. And when there is a problem, they are there to intervene—whether it’s a supplier who doesn’t deliver or an emergency that requires getting you out of harm’s way quickly.

5. Travel agents serve as your advocate when things go astray.

Between weather delays, natural disasters, flight cancellations, lost luggage and more, a lot can happen on vacation. Travel agents act as the traveler’s advocate in the event something goes wrong, helping to navigate the challenge of making any necessary itinerary changes

6. Travel agents understand your needs.

Travel professionals get to know you – customer, your wants and needs, really well. It’s almost as if your best friend is booking a trip for you.

7. Reduce stress.

Travel agents can help with all the details, advising travelers on everything from passport renewal requirements to recommendations for obtaining an international driving permit before traveling overseas, taking the stress of the process.

8. Travel agents are impartial advisors.

A good agent is impartial and will always recommend and give insights into the best choice for the client, not the travel supplier. Going direct to suppliers limits your feedback to what is best for the supplier.  Travel agents are there to service you – the client first and foremost as they want your repeat business too.

9. A live travel agent is better than a click.

When you get a good travel agent on the phone they can enhance your vacation with knowledge and expertise that you can’t get on the internet. And we have access to all types of promotions.

10. A travel agent is a personal shopper at no cost.

At Norwegian cruises, for example, there is no price differences between booking direct and booking with a local travel agent, so the customer gets all the benefits of a personal shopping experience at no extra cost. It’s the equivalent of the perfect storm of reasons to work with travel agents! Travel agents are also close to home, allowing a personal and very customized experience, and this is something that no 1-800 number can provide.



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